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Frequently Asked Questions
Do you rent horses to the public, provide one-time rides or trail rides?
No, WELCA does not rent horses to the public, provide one-time rides or trail rides.
We do, however offer family/ group rides, along with other services! Please see our Event Bookings page for more information and to book.
Can I visit WELCA?
Absolutely! You're welcome to come walk around the property any day 6:30am-9pm. But we do have some rules:
You cannot go in to any of the pens
You cannot feed the horses ANYTHING. Our horses are all on specific diets for their health and safety.
You cannot enter any of the barns or buildings apart from the public washrooms or the main entrance
You cannot pet the horses. Horses are animals and they can be unpredictable.
Do you host Field Trips?
We do! We love to host Field Trips for schools, community programs, youth, seniors, and workplaces! We do our best to customize your event for your participants but you can expect a tour and horse interaction suitable for your group, with the options to organize other activities as well. To book your Field Trip check out our Event Bookings as well as to find out information on other services we offer- unmounted and mounted!
What is your cancellation policy?
Cancellations can be obtained by emailing firstname.lastname@example.org. If your email is received outside of office hours, the date of cancellation will be from the date of your initial email. Please note that there may be an administration fee in order to process your cancellation.
Learn to Ride, Mini/Junior Classes, or Camps:
Credit for a future program will be offered up to two weeks prior to the start of your session and all cancellations will be charged a $50.00 admin and processing fee. No credit/refunds will be offered within two weeks of your lesson start date, or once your lesson has started.
30 days notice is required to cancel your Horsemanship sessions.
Single day events (Outdoor rides, scavenger hunts, Halloween, Valentine's Day etc):
Refunds will not be offered for single day events.
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