Frequently Asked Questions

Do you rent horses to the public, provide one-time rides or trail rides?

No, WELCA does not rent horses to the public, provide one-time rides or trail rides.

We do, however offer parties, please see our Parties page for more information and to book.

Can I visit WELCA?

Absolutely! You're welcome to come walk around the property any day 6:30am-9pm. But we do have some rules:

  • You cannot go in to any of the pens

  • You cannot feed the horses ANYTHING. Our horses are all on specific diets for their health and safety.

  • You cannot enter any of the barns or buildings apart from the public washrooms or the main entrance

  • You cannot pet the horses. Horses are animals and they can be unpredictable.

Do you host Field Trips?

We do! We love to host Field Trips for schools, community programs, youth, seniors, and workplaces! We do our best to customize your event for your participants but you can expect a tour and horse interaction suitable for your group, after that we could organize other activities as well. Unfortunately we cannot offer riding through a Field Trip but check out our Parties page for a Mounted Party. If you're interested in booking a field trip please send us message through the Contact Us page with some information about your organization and one of our team will get in touch to plan your event.

What is your cancellation policy?

Cancellations can be obtained by emailing info@welca.ca. If your email is received outside of office hours, the date of cancellation will be from the date of your initial email. Please include the name of the participant, class they are in as well as day of the week and time in your cancellation email. 

For Learn to Ride and Mini/Junior Classes:
Refunds will be offered up to two weeks prior to the start of your session and all cancellations will be be charged a $50.00 admin and processing fee. No refunds will be offered within two weeks of your lesson start date, or once your lesson has started.

For Horsemanship:
30 days notice is required to cancel your Horsemanship sessions. 

For Single day events (Outdoor rides, scavenger hunts, etc):
Refunds will not be offered for single day events.